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<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>From ITS<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Dear Division Directors and Program Chairs,</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'> </span><o:p></o:p></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>In advance of every semester we request input
concerning any changes in the computer classroom technology setup that may be
required to support teaching and learning. This process allows us adequate time
to understand the technological impact, ensure the availability of sufficient
resources, and coordinate the acquisition, testing and implementation of needed
software, hardware and services prior to the start of semester.<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>This is a reminder to submit your <a
href="https://secure2.cpcc.edu/classroom"><span style='color:blue'>computer
classroom setup requests</span></a> to Information Technology Services by the
following deadline:<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Spring Semester 2009: December 1, 2008</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Requests received after these dates will need
to be authorized by your dean and will be addressed on a first-come,
first-served basis.</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'> </span><o:p></o:p></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Examples of the types of things you need to
communicate to us are: </span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1;
text-autospace:none'><![if !supportLists]><span style='font-family:Symbol'><span
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>department
purchase of new software, </span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1;
text-autospace:none'><![if !supportLists]><span style='font-family:Symbol'><span
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>adopting
new course materials which require a particular plug-in or other software installation,
</span> <o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1;
text-autospace:none'><![if !supportLists]><span style='font-family:Symbol'><span
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>need
for a non-Windows XP operating system, </span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1;
text-autospace:none'><![if !supportLists]><span style='font-family:Symbol'><span
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>need
for additional network storage, </span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1;
text-autospace:none'><![if !supportLists]><span style='font-family:Symbol'><span
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>new
hardware which needs to be installed, etc.</span> <o:p></o:p></p>
<p class=MsoNormal style='text-autospace:none'> <o:p></o:p></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>To request a change, simply fill out the
Setup Classroom Configuration web form found at<span style='color:red'> </span><a
href="https://secure2.cpcc.edu/classroom">https://secure2.cpcc.edu/classroom</a><span
style='color:#1F497D'> </span></span><o:p></o:p></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Please include any software (e.g.
applications, compilers, plug-ins, freeware, CDs from texts), hardware (e.g.
swappable drives, routers, peripherals) or other need (e.g. additional file
storage, specific server configuration) required to operate the class for the
semester.</span><o:p></o:p></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>If you would like to review the list of the
standard software that is included in each computer classroom, open computer
lab or smart classroom, please visit <a
href="http://www.cpcc.edu/its/faculty-staff/technology-enhanced-facilities/instructional-images">http://www.cpcc.edu/its/faculty-staff/technology-enhanced-facilities/instructional-images</a><span
style='color:#1F497D'><o:p></o:p></span></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Important: Windows XP remains the current
operating system for all Microsoft computer platforms at the college. Microsoft
Office 2007 products will be the only version of Microsoft Office included on
every College-owned computer. In an effort to mitigate confusion and software
conflicts, Microsoft Office 2003 products will be provided only if specifically
asked for through this process.<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Please recognize that our ability to meet
identified needs is contingent upon the availability of resources (funds,
personnel, and time). If needed after reviewing your request, we will initiate
a dialogue with your department to establish accurate expectations.<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'> </span><span style='font-size:12.0pt;
font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>If we do not receive any requests to change
your classroom setups, we’ll assume that the current configurations meet
your needs, and your classrooms will remain as they are with the exception of
Microsoft Office as noted above.</span><span style='color:#4A442A'><o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'> <o:p></o:p></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Thank you.</span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:1.0in;text-autospace:none'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>If you have any questions, please contact the
ITS Helpdesk at 704.330.5000 or through email at <span style='color:blue'><a
href="mailto:helpdesk@cpcc.edu"><span style='color:blue'>helpdesk@cpcc.edu</span></a></span>
<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Web: <span style='color:blue'><a
href="http://www.cpcc.edu/itservices"><span style='color:blue'>www.cpcc.edu/itservices</span></a></span></span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Hours of Operation: </span><o:p></o:p></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Monday – Thursday</span><span
style='font-family:"Arial","sans-serif"'> </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>7:30 am - 9:30 pm</span><o:p></o:p></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Friday</span><span style='font-family:"Arial","sans-serif"'> </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>7:30 am - 5:00 pm</span><o:p></o:p></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Saturday</span><span style='font-family:"Arial","sans-serif"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>8:00 am
- 12:00 Noon<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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