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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>ITS
and on site Datatel consultants are working to improve our Datatel
system’s responsiveness and performance.<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>To
assist in this process, </span><b><span style='font-size:11.0pt;font-family:
"Arial","sans-serif";color:#C00000'>we are asking anyone currently signed on in
Datatel to log off, restart a Datatel session, and log back in.</span></b><span
style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#C00000'> <o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Performance
in general should be improved when you log back on, but we will be tuning it
further throughout the day. <o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>We
thank you for your cooperation.<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>ITS
Help Desk<br>
704.330.5000<br>
<a href="mailto:helpdesk@cpcc.edu" target="_blank"
title="mailto:helpdesk@cpcc.edu">helpdesk@cpcc.edu</a><br>
<a
href="http://webmail.cpcc.edu/exchweb/bin/redir.asp?URL=http://www.cpcc.edu/itservices"
target="_blank"
title="http://webmail.cpcc.edu/exchweb/bin/redir.asp?URL=http://www.cpcc.edu/itservices">www.cpcc.edu/itservices</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hours
of Operation:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Monday–Thursday
7:30 am–9:30 pm<br>
Friday 7:30
am–5:00 pm<br>
Saturday 8:00
am–12:00 pm<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
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