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<div class=Section1>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>From ITS<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>In order to comply with N.C. State Information Technology
Guidelines, a new College policy regarding employee network accounts went into
effect<b><span style='font-weight:bold'> </span></b>last year on March 31, 2006.
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>This policy requires College employees to reset network
account passwords periodically to ensure the security of student and other data
residing on College information systems. New passwords must adhere to security “best
practices” listed in the <a
href="http://www.cpcc.edu/itservices/projects/password.asp"
title="http://www.cpcc.edu/itservices/projects/password.asp">Frequently Asked
Questions</a>. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>To avoid problems logging in to College computing resources,
</span></font><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>passwords must be changed every six months.<font
color="#c00000"><span style='color:#C00000'><o:p></o:p></span></font></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>You can change your password from any campus workstation by
selecting – Clt-Alt-Delete. This process will provide you the ability to
change your password. Passwords must match the security criteria <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:54.0pt;text-indent:-27.0pt;mso-list:l0 level2 lfo1'><![if !supportLists]><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt;font-family:
"Courier New"'><span style='mso-list:Ignore'>o<font size=1
face="Times New Roman"><span style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font size=2 face=Arial><span
lang=EN style='font-size:10.0pt;font-family:Arial'>Is at least 6 characters <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:54.0pt;text-indent:-27.0pt;mso-list:l0 level2 lfo1'><![if !supportLists]><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt;font-family:
"Courier New"'><span style='mso-list:Ignore'>o<font size=1
face="Times New Roman"><span style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font size=2 face=Arial><span
lang=EN style='font-size:10.0pt;font-family:Arial'>Has not been used in the
previous 3 passwords <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:54.0pt;text-indent:-27.0pt;mso-list:l0 level2 lfo1'><![if !supportLists]><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt;font-family:
"Courier New"'><span style='mso-list:Ignore'>o<font size=1
face="Times New Roman"><span style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font size=2 face=Arial><span
lang=EN style='font-size:10.0pt;font-family:Arial'>Must not have been changed
in the last 1 day <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:54.0pt;text-indent:-27.0pt;mso-list:l0 level2 lfo1'><![if !supportLists]><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt;font-family:
"Courier New"'><span style='mso-list:Ignore'>o<font size=1
face="Times New Roman"><span style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font size=2 face=Arial><span
lang=EN style='font-size:10.0pt;font-family:Arial'>Does not contain your
account or full name <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:54.0pt;text-indent:-27.0pt;mso-list:l0 level2 lfo1'><![if !supportLists]><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt;font-family:
"Courier New"'><span style='mso-list:Ignore'>o<font size=1
face="Times New Roman"><span style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font size=2 face=Arial><span
lang=EN style='font-size:10.0pt;font-family:Arial'>Contains at least 3 of the
following 4 character groups <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:63.0pt;text-indent:-18.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><font
size=2 face=Wingdings><span lang=EN style='font-size:10.0pt;font-family:Wingdings'><span
style='mso-list:Ignore'>§<font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font size=2 face=Arial><span
lang=EN style='font-size:10.0pt;font-family:Arial'>English uppercase characters
(A through Z) <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:63.0pt;text-indent:-18.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><font
size=2 face=Wingdings><span lang=EN style='font-size:10.0pt;font-family:Wingdings'><span
style='mso-list:Ignore'>§<font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font size=2 face=Arial><span
lang=EN style='font-size:10.0pt;font-family:Arial'>English lowercase characters
(a through z) <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:63.0pt;text-indent:-18.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><font
size=2 face=Wingdings><span lang=EN style='font-size:10.0pt;font-family:Wingdings'><span
style='mso-list:Ignore'>§<font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font size=2 face=Arial><span
lang=EN style='font-size:10.0pt;font-family:Arial'>Numerals (0 through 9) <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:63.0pt;text-indent:-18.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><font
size=2 face=Wingdings><span lang=EN style='font-size:10.0pt;font-family:Wingdings'><span
style='mso-list:Ignore'>§<font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font size=2 face=Arial><span
lang=EN style='font-size:10.0pt;font-family:Arial'>Non-alphabetic characters
(such as !, $, or % - but please do not use a \ (backslash) or a &
(ampersand)) <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>If you have not done so already, please take a moment to
visit the <a href="https://secure2.cpcc.edu/accountmanager"
title="https://secure2.cpcc.edu/accountmanager"> CPCC Account Manager</a>
(same as the SNAP interface for students) to create your secret questions and
answers. We also ask that you review our <a
href="http://www.cpcc.edu/itservices/projects/password.asp"
title="http://www.cpcc.edu/itservices/projects/password.asp">Frequently Asked
Questions</a> regarding the password reset process. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>For more information regarding this or other IT Services,
contact the ITS Help Desk.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>ITS Help Desk<br>
704.330.5000<br>
<a href="mailto:helpdesk@cpcc.edu" target="_blank"
title="mailto:helpdesk@cpcc.edu">helpdesk@cpcc.edu</a><br>
<a
href="http://webmail.cpcc.edu/exchweb/bin/redir.asp?URL=http://www.cpcc.edu/itservices"
target="_blank"
title="http://webmail.cpcc.edu/exchweb/bin/redir.asp?URL=http://www.cpcc.edu/itservices">www.cpcc.edu/itservices</a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hours of Operation:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Monday–Thursday 7:30 am–9:30 pm<br>
Friday 7:30 am–5:00 pm<br>
Saturday 8:00 am–12:00 pm<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
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