[Cpcommunicator] ITS Help Desk support services
>From ITS
For your convenience, Information Technology Services provides a Help
Desk as a single point of contact for requesting technology support and
assistance. Our support services range from your offices to the
classrooms and virtually everything in between.
A short list of services is included below. For a complete listing of
services provided, please visit our Services Catalog
<http://www.cpcc.edu/its/its-service-catalog>
* Classroom support - Smart Classrooms
* Software support for College supported applications; such as
Office 2007, Datatel, and other third party products
* Desktop/laptop computer hardware
* Telephone systems including voicemail
* Creating and managing network accounts and access to College
information storage resources (H-Drive, U-Drive, and SharePoint)
* Assistance with web site administration
* New equipment requests
* Technology consultation services
* Technology planning services
For assistance with these or any other technology-related services,
please contact the Information Technology Services Help Desk.
Monday - Thursday..7:30 am - 9:30 pm
Friday..........................7:30 am - 5:00 pm
Saturday................8:00 am - 12:00 pm
Voice: 704.330.5000
Email: helpdesk at cpcc.edu
Web: http://support.cpcc.edu
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