[Cpcommunicator] Positions open in Student Information Services and ITS
>From Human Resources
Customer Service Representative, Position #4STINFO-FNC-1, REQ ID #197.
This position has been reopened. This position will provide customer
service via telephone, internet, fax and mail. Assist with general
questions, schedule placement testing, verify student information, refer
customers to appropriate departments, mail materials upon request,
assist with the preparation of mass mailings. This position also
verifies information in master files; assists with mass mailings sent by
the Recruitment Department; answers calls and discusses course
requirements and/or prerequisites; schedules students for placement
testing; notifies director of any updates needed for the Information
Center Manual; prepares individual information packets based on callers'
requests; mails out College information; verifies important College
dates (i.e. beginning of registration, semester start dates, tuition due
dates, drop/add dates, etc.). Minimum qualifications: requires high
school diploma or GED plus one year of customer service work experience,
preferably in a call center environment. English/Spanish bilingual
skills are highly preferred. Closing Date: Thursday, January 31, 2008.
Internal Posting Only:
Project Lead - Infrastructure, Position #2TELECM-FEP-3, REQ ID #84. This
position has been reposted.The Infrastructure Project Lead is a
senior-level/project lead position focusing on the entire system
development life cycle as needed by the Information Technology Services
department in delivering service and support to clients. Role includes
business analysis, project management and financial analysis. Performs a
variety of tasks required for the support of user and system
requirements. Minimum qualifications: bachelor's degree in computer
science, information technology or closely related field from an
accredited institution; minimum four (4) years of full-time work
experience in infrastructure or networking (or the equivalent in
part-time experience); and certification directly related to
infrastructure or networking. Closing Date: Friday, January 25, 2008.
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