Central Piedmont Community College

>From Dr. Tony Zeiss

 

College creates new position to focus on continuous improvement of
student intake

 

In order to enhance the overall student intake experience at CPCC, a new
Assistant to the Executive Vice President has been created. This
position will focus on the continuous improvement of the student intake
process. Dr. Maha Gingrich has been selected for this one-year
initiative, which will be reviewed for further need following the first
year. Mary-lynn Mitchell, Director of Communication and Quality
Assurance, and Stacey Brown, Communication and Quality Assurance
Specialist, will report to Dr. Gingrich and support the ongoing
continuous improvement process at the College. 

 

The new position was created to provide a center of responsibility for
overseeing student intake, identifying areas of improvement, providing
recommendations, and coordinating implementation of those
recommendations. Some of the position responsibilities include: 

 

*	Review and become familiar with all student intake processes
including admissions, registration, counseling and faculty advising,
business office functions, technology services, financial aid, marketing
for registration, and course availability. 
*	Convene the cross-functional registration gear-up team and other
task forces as needed. 
*	Coordinate the implementation of recommended enhancements to
student intake and verify the completion of the recommendations,
including sources such as customer service solutions and student focus
groups. 
*	Periodically report progress to Cabinet, including budget
implications, new issues, and recommendations for additional
improvement. 
*	Act as the liaison to the vice presidents as well as all
departments involved in the student intake process. 
*	Continually seek and review student feedback and work with
quality assurance to make improvements. 

 

Dr. Maha Gingrich was selected for this position as a result of her
experience with the College and broad knowledge of the various aspects
of student intake. Currently, Dr. Gingrich serves as Associate Dean for
the Central Campus. Since 1986, Dr. Gingrich has managed six divisions
and nearly 120 faculty and staff members. Over the past 20 years, she
has served as an Associate Dean for Library Services/Academic Learning
Center/Media Services on the Central Campus, an instructor for the Arts
and Communication Division, Director of the Information Center (Call
Center)/Adult High School/GED, as well as special projects coordinator
and an instructor of Computer Office Information Systems (IT). Dr.
Gingrich has been a tremendous asset to the College over the years and
will provide strong leadership in this position. 

 

As in all of our new initiatives, inter-departmental cooperation will be
a critical component for success. Please join me in supporting Dr.
Gingrich in this new role.

 

 

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.cpcc.edu/pipermail/cpcommunicator/attachments/20070619/7a0f7c2d/attachment.htm